Last updated: September 09, 2026

1. Who we are

The MyItems mobile application, the MyItems web application at [myitems.com / app.myitems.com] and related services (together, the “Service”) are operated by:

Assetment Software AS, Ellingstranda 24, 1642 Saltnes, Norway

Organisation Number: 917 723 621

Email: hello@myitems.com

(“MyItems”, “we”, “us”, “our”). We are a Norwegian company and the Service is provided from Norway.

2. Acceptance of these Terms

These Terms of Use (“Terms”) form a binding agreement between you and us. By creating an account or using the Service you accept these Terms and our Privacy Policy. If you do not agree, you may not use the Service.

If you are a consumer resident in Norway or another EEA country, nothing in these Terms limits the rights you have under mandatory consumer law, including the Norwegian Digital Services (Consumer) Act (digitalytelsesloven), the Right of Withdrawal Act (angrerettloven) and the Marketing Control Act (markedsføringsloven). Where these Terms conflict with mandatory law, the law prevails.

3. Eligibility

You must be at least 18 years old and able to enter into a binding contract to use the Service. If you are younger than 18, you may only use the Service with the consent and supervision of a parent or guardian who accepts these Terms on your behalf. [Alternative: set the age limit to 13 for Norway / 16 for other EEA countries if you want a lower limit – see Privacy Policy section 12.]

4. What the Service does

MyItems lets you register, organise and document personal belongings, store receipts and related documents, and keep track of values, warranties and other information about your items. The Service is provided as a consumer tool for personal, non-commercial use. It is not an insurance product, a valuation service or professional advice.

5. Your account

• You must provide accurate and current information when registering and keep it up to date.
• You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at hello@myitems.com if you suspect unauthorised use.
• You may not use another person’s name, a trademark you do not own, or any offensive or misleading name as your username.
• You may delete your account at any time from within the app or web settings [Settings → Account → Delete account]. See section 14 for what happens on deletion.

6. Free plan, paid plan and trial

6.1 Free plan. Parts of the Service are free of charge. On the free plan you can store receipts and register [one asset]. Additional functionality requires a paid subscription (“Premium”).

6.2 Prices. Current prices, billing periods (monthly or yearly) and any one-off packages (such as receipt packages) are shown in the app or web client before you purchase. Prices are stated in your local currency where available and include VAT where applicable.

6.3 Free trial. We may offer a free trial of Premium. Before the trial starts we will tell you how long it lasts, what it will cost afterwards and how to cancel. Unless you cancel before the trial ends, your subscription will convert to a paid subscription and you will be charged the price shown when you started the trial. We will send you a reminder [X days] before the trial ends where the trial lasts [more than one month / where required by law].

6.4 How you pay. – App Store / Google Play purchases: if you subscribe through Apple’s App Store or Google Play, the purchase is made with Apple or Google as merchant of record. Billing, renewal, cancellation and refunds are handled through your Apple ID or Google account and are subject to their terms. – Web purchases: if you subscribe through our web client, payment is processed by our payment provider ([Stripe]). We do not store your full card details.

6.5 Automatic renewal. Premium renews automatically at the end of each billing period at the then-current price for your plan, until you cancel. For yearly plans (and any other plan renewing for more than one month at a time) we will notify you by email at least [30] days before the renewal date.

6.6 Cancellation. You can cancel at any time. Cancelling must be no harder than subscribing: for web subscriptions, cancel in [Settings → Subscription]; for App Store / Google Play subscriptions, cancel in your device’s subscription settings. After cancellation you keep Premium until the end of the period you have already paid for. There is no binding period.

6.7 Price and plan changes. We may change the price of Premium. We will notify you by email at least 30 days before a price increase takes effect, and the new price applies only from your next renewal after that date. If you do not accept the change you may cancel free of charge before it takes effect; continued use after that date constitutes acceptance. We will not move you from a free plan or trial to a paid plan without your express consent.

7. Right of withdrawal (angrerett)

7.1 Web purchases. If you are a consumer and buy Premium or a one-off package through our web client, you have a statutory right to withdraw from the purchase within 14 days of the purchase date without giving a reason. To exercise this right, email hello@myitems.com or use the withdrawal form available at [link / Forbrukertilsynet standard form]. We will refund you within 14 days of receiving your notice, using the same payment method you used.

If you ask us to start providing Premium immediately and confirm that you understand that you thereby lose your right of withdrawal once the service has been fully delivered, the right of withdrawal lapses in accordance with the Right of Withdrawal Act. For subscriptions that have been partly used when you withdraw, we may deduct a proportionate amount for the period of use.

7.2 App Store / Google Play purchases. Refunds for purchases made through Apple or Google are requested from Apple or Google under their refund policies. We cannot process those refunds ourselves.

7.3 Other refunds. Beyond the statutory right of withdrawal and the remedies in section 10, paid fees are non-refundable, except where we decide otherwise or the law requires it.

8. Your content

8.1 Ownership. You own the photos, receipts, documents, descriptions and other material you upload (“Content”). We claim no ownership of your Content.

8.2 Licence to us. So that we can operate the Service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, back up, display, reproduce and process your Content solely for the purpose of providing, securing and improving the Service for you, including generating thumbnails, extracting data from receipts and syncing between your devices. We will not use your Content for advertising or sell it to third parties. This licence ends when you delete the Content or your account, except for backup copies which are deleted according to our retention schedule (see Privacy Policy).

8.3 Your responsibility. You are responsible for your Content and confirm that you have the right to upload it and that it does not infringe anyone’s rights or any law. Receipts and photos may contain other people’s personal data; you are responsible for having a lawful basis for uploading them.

8.4 Exporting your Content. You can export your Content at any time in a commonly used, machine-readable format [confirm: CSV/PDF export in app]. If we discontinue the Service or terminate your account other than for breach, we will give you a reasonable opportunity (at least 30 days) to export your Content first.

9. Acceptable use

You may not: – use the Service for any unlawful purpose or in breach of these Terms; – upload content that is illegal, infringes third-party rights, contains malware, or is abusive or harassing; – attempt to gain unauthorised access to the Service, other users’ accounts or our systems, or interfere with the Service’s operation; – reverse-engineer, scrape, copy or resell the Service or its software, except as permitted by law; – use automated means to create accounts or extract data at scale.

Notice and action. If you believe content on the Service is illegal or infringes your rights, contact hello@myitems.com with details. We will review notices and may remove content or restrict accounts. If we remove your content or restrict your account, we will tell you why (unless prohibited by law) and you may object by replying to our notice within [6 months]. We will review your objection and respond.

10. Conformity, updates and remedies (consumers in Norway/EEA)

The Service must conform to the agreement and to what you can reasonably expect. We will provide the updates, including security updates, needed to keep the Service in conformity for as long as your subscription lasts. If the Service does not conform, you may, under the Digital Services (Consumer) Act, require the defect to be remedied, claim a proportionate price reduction, or terminate the agreement and get a proportionate refund, and claim compensation for any loss caused by the defect. Please report defects to hello@myitems.com within a reasonable time after discovering them.

We may change or improve features of the Service. If a change materially reduces functionality you have paid for and is to your disadvantage, we will notify you in advance and you may terminate the agreement free of charge within 30 days of the notice.

11. Availability and backups

We aim to keep the Service available but do not guarantee uninterrupted access; maintenance and unforeseen incidents can cause downtime. We keep backups, but you should also keep your own copies of important receipts and documents.

12. Intellectual property

The Service, its software, design, logos and content (excluding your Content) are owned by Assetment Software AS or its licensors and protected by copyright, trademark and other laws. “MyItems” and the MyItems logo are trademarks of [Assetment Software AS / Indevelopment Limited – align with the trademark register]. You may not use them without our written consent. We grant you a personal, non-transferable, revocable licence to use the app on your own devices for the purpose of using the Service.

13. Third-party services and links

The Service may integrate with or link to third-party services (app stores, payment providers, cloud storage). We are not responsible for third-party services, and their own terms and privacy policies apply to your use of them.

14. Termination

14.1 By you. You may stop using the Service and delete your account at any time. Cancelling a subscription and deleting your account are separate actions; deleting your account does not automatically cancel an App Store or Google Play subscription.

14.2 By us. We may suspend or terminate your account with reasonable notice if you materially breach these Terms, if required by law, or if we discontinue the Service. We may suspend immediately, without prior notice, where necessary to prevent serious harm, fraud or a security risk, and we will inform you as soon as reasonably possible afterwards. If we terminate a paid subscription other than for your breach, we will refund the unused part of the subscription period.

14.3 Effect. On termination your right to use the Service ends. Your Content is deleted in accordance with the Privacy Policy. Sections that by their nature should survive (including 8.3, 12, 15 and 16) continue to apply.

15. Liability

We are liable for loss caused by our breach of these Terms or by defects in the Service in accordance with applicable law.

To the extent permitted by law, and except for losses caused intentionally or by gross negligence, personal injury, or liability that cannot be limited under mandatory law: – we are not liable for indirect or consequential loss (such as lost profits or business), or for loss caused by circumstances outside our reasonable control; and – our total liability towards you in any 12-month period is limited to the greater of the amount you paid us in that period and NOK [1,000].

The Service records information you enter yourself. We do not verify item values, warranty terms or insurance coverage, and we are not liable for decisions you or third parties (such as insurers) make based on information in the Service.

Nothing in this section limits the remedies available to consumers under section 10 or mandatory law.

16. Governing law and disputes

These Terms are governed by Norwegian law. Consumers resident in another EEA country also benefit from the mandatory consumer protection rules of their country of residence.

If you have a complaint, please contact us first at hello@myitems.com; we will try to resolve it. Consumers in Norway may bring an unresolved dispute to the Norwegian Consumer Authority (Forbrukertilsynet) for mediation, and thereafter to the Consumer Disputes Committee (Forbrukerklageutvalget). Consumers in other EEA countries may use the equivalent dispute resolution body in their country. Legal proceedings may be brought before the ordinary Norwegian courts; a consumer may always sue in the courts of their own country of residence.

17. Changes to these Terms

We may update these Terms. For material changes we will notify you by email or in the app at least 30 days before they take effect and explain what has changed. If a change is to your disadvantage, you may terminate the agreement free of charge before it takes effect. Continued use after the effective date constitutes acceptance. The current version is always available at [URL], and previous versions are available on request.

18. Miscellaneous

If any provision of these Terms is held invalid, the remainder continues to apply. Our failure to enforce a provision is not a waiver. You may not transfer your account or this agreement to anyone else. We may transfer this agreement to a successor operator of the Service; we will notify you and your rights will not be reduced.

19. Contact

Assetment Software AS, Ellingstranda 24, 1642 Saltnes, Norway

Email: hello@myitems.com